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Tenants’ Voice Group Meeting: 20 May 2025
Our Tenants’ Voice Group held their latest meeting on Tuesday 20 May 2025 at the Council Chambers in Cinderford. They were joined by our Board Member Yvonne Leishman, as well as Chief Executive Hayley, Executive Director of People and Neighbourhoods Liz, Executive Director of Homes Jonny, and members of our senior management team.
At the meeting the group reviewed our complaints performance for the last financial year and the quarter four results of our Tenant Satisfaction Measures. They also received an update on the changes we are making to our housing team, our estate maintenance programme and an update from Hayley.
The Tenants’ Voice Group are tasked with challenging our decisions on behalf of our tenants and making sure that we do the things we say we will when we make a promise to our tenants. They are given key information ahead of the meeting to review, so that they are able to ask questions and scrutinise our progress.
They meet every couple of months to look at our performance in key areas, provide a tenant perspective on the decisions we are making and make sure that tenants are represented and heard across the organisation. If you would like to find out more about our Tenants’ Voice Group or how you can get involved and help improve our services for tenants, you’ll find more information in our Get Involved section.
