Getting involved

We know that the best way to improve our service is to involve other people in as many ways as possible. We also know that many people lead very busy lives and conflicting demands on their time.

That’s why we offer a variety of ways for people to get involved with our work, so that there’s something to suit everyone.

Whether it’s taking part in a one-off focus group, completing a short survey, monitoring our services or proofreading Tenant Topics, we’d like to think there’s an opportunity for you to tell us what we’re doing well or where we need to improve.

If you’d like to be involved with our work, and make a difference to the services we deliver, some of the ways you can take part include:

  • joining our Tenants’ Forum.
  • becoming a Mystery Shopper.
  • monitoring our grass cutting service.
  • inspecting the quality of our empty homes.
  • commenting on the presentation of our annual report.

If you are able to make a more regular commitment, you may like to join our monthly Residents’ Scrutiny Group which provides a chance for you to help us review services and recommend improvements for our tenants. Alternatively, you might prefer the Tenant Forum which meets three evenings a year. Members give their views on proposals for local offers and the future of the corporate plan.

We offer financial support towards costs such as childcare or travel when attending meetings.

If you’ve got ideas and would like to get involved, we would love to hear from you. Find out more in our Menu of involvement, or contact our Community Engagement team (pictured).