News

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35

“We know there’s a lot to do, but we have a great team of people who care deeply about our tenants.” Emma Watkins Assistant Director of Neighbourhoods

Read more...

3rd December 2025

Emma takes on new leadership role to help strengthen neighbourhood services

We are pleased to announce that Emma Watkins has been appointed as our new Assistant Director of Neighbourhoods, a role created to help us be more present in our communities and better support our tenants. Emma has been part of Two Rivers Housing for more than 20 years. She joined us in 2003 as an […]

Read more...

28th November 2025

Tenant Topics Issue Two 2025

The latest edition of our Tenant Topics magazine is out now! In this issue you’ll find updates about some creative activities and holidays clubs we’ve been hosting in our communities. There’s information on our new repairs policy designed with tenants and we share tips for gas safety in your home. We also look at home adaptations, mutual exchanges, and the Community […]

Read more...

21st October 2025

Candle fire safety week 2025

As the nights draw in, candles can be the perfect way to create a warm and cosy atmosphere in your home. BUT Candles are one of the most common causes of fires in the home. As part of National Candle Fire Safety week, we’re sharing some top tips to keep you and your family safe […]

Hayley Selway CEO of Two Rivers Housing, crafting with children at one of our holiday clubs.

Read more...

14th October 2025

How are we doing? 2024/2025 Annual Review

Over the last 18 months, we’ve been listening to our tenants and working hard to improve our services and make the changes they want to see. In October, we launched our new corporate strategy – ‘Delivering #Twogether 2024-2027’, which set out what we are going to do over the coming years to deliver those improvements. […]

Read more...

2nd October 2025

Learning from complaints: Annual Complaints Report

We’re committed to learning from complaints and using what our tenants tell us to improve our services and how we do things. As part of the Housing Ombudsman Complaint Handling Code, we must produce an Annual Complaints report. The report provides an overview of our complaints performance for the year and is published on our […]

Read more...

19th September 2025

We’re updating our tenant portal!

Over the next few weeks, we’ll be updating our tenant portal My Account. Unfortunately, we need to close it down while we do the work, which means that you will not be able to access your account online. We expect the work to finish in November and will let you know as soon as the […]

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35