News

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A picture featuring some of our homes in the Forest of Dean.

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11th August 2026

How tenants have shaped how we look after their homes

We’re making changes to how we look after tenants’ homes, based on what tenants have told us matters most. Over the last year, we’ve worked with tenants to review our approach and understand how we can make planned maintenance clearer, fairer and more focused on each home. The review looked at how we decide when […]

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3rd August 2026

Do you have a “closing time” routine?

Just 10 minutes before bed can make a big difference. Walking through your home to check for fire risks helps prevent accidents and keeps your family safe while you sleep. Fire safety experts advise making this a regular habit to reduce risks in the home. Switch off and unplug appliances Appliances left on or plugged […]

Changes to local government

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17th July 2026

Changes to local government in Gloucestershire: what tenants need to know

The government has announced that from 1 April 2028, Gloucestershire will move to a single unitary council. This will replace Gloucestershire County Council and all six district and borough councils including the Forest of Dean District Council. What’s changing? At the moment, different councils in Gloucestershire are responsible for different services. The government has decided […]

82.7% of tenants said they were satisfied or very satisfied with our overall service in 2025/2026

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14th July 2026

Tenant Satisfaction Measures: what you told us

Every year, we ask tenants how they feel about their homes and the services we provide. Your feedback helps us understand what we are doing well and where we need to improve. Tenant Satisfaction Measures, or TSMs, are a set of questions and performance measures used by all social landlords. They were developed by the […]

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7th July 2026

Valuation surveys taking place in some homes

(13 – 31 July 2026) We’re carrying out routine valuation surveys in some of our homes between Monday 13 July and Friday 31 July 2026. We’ve asked independent surveyors, Jones Lang LaSalle (JLL), to visit some homes in our neighbourhoods. These surveys help make sure our homes are valued correctly and are part of the […]

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6th July 2026

New homes for local people – 2025/2026

Everyone should have a warm, safe, affordable home. That’s why, alongside investing in our tenants’ homes, we work with development partners to build new affordable homes for local people. Last year, our development team built more than 80 new homes across Gloucestershire and the surrounding area. Here’s a round-up of the homes we built in […]

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