8th October 2026
In 2025/ 2026 we continued to make progress against our corporate strategy ‘Delivering #Twogether 2024-2027’. We’ve been listening to the voices of our tenants and communities and have been working hard to improve our services and make the changes you want to see. We’re staying focused on delivering a great experience for tenants and building […]
21st September 2026
Fire doors are there to protect you Fire doors are a crucial part of keeping you and your household safe. They’re designed to hold back flames and smoke, slowing the spread of fire and giving you extra time to escape in an emergency. This protection is especially important in blocks of flats and shared buildings, […]
14th September 2026
If you can smell gas or suspect a leak: 1. Put out flames and avoid smokingExtinguish any candles, cigarettes or open flames immediately. Turn off the gas to extinguish any naked flames from a gas appliance. Never smoke or use naked flames around a suspected gas leak. 2. Call the National Gas Emergency number immediatelyFrom […]
10th September 2026
We’ve partnered with local sustainability charity Severn Wye Energy Agency to make more than 200 of our tenants’ homes more energy efficient this year. Planned upgrades, including the installation of solar panels, heat pumps and improvements to insulation, will make tenant’s home warmer in winter and help tackle fuel poverty. We have agreed a four-year […]
7th September 2026
We’ll soon be heading into autumn and winter and if you have a fireplace, you might be looking forward to cosy evenings in front of the fire. Before you start using your fireplace again, it’s really important to make sure your chimney and fireplace is clean and safe for use. Gloucestershire Fire and Rescue Service […]
11th August 2026
We’re making changes to how we look after tenants’ homes, based on what tenants have told us matters most. Over the last year, we’ve worked with tenants to review our approach and understand how we can make planned maintenance clearer, fairer and more focused on each home. The review looked at how we decide when […]
3rd August 2026
Just 10 minutes before bed can make a big difference. Walking through your home to check for fire risks helps prevent accidents and keeps your family safe while you sleep. Fire safety experts advise making this a regular habit to reduce risks in the home. Switch off and unplug appliances Appliances left on or plugged […]
17th July 2026
The government has announced that from 1 April 2028, Gloucestershire will move to a single unitary council. This will replace Gloucestershire County Council and all six district and borough councils including the Forest of Dean District Council. What’s changing? At the moment, different councils in Gloucestershire are responsible for different services. The government has decided […]
14th July 2026
Every year, we ask tenants how they feel about their homes and the services we provide. Your feedback helps us understand what we are doing well and where we need to improve. Tenant Satisfaction Measures, or TSMs, are a set of questions and performance measures used by all social landlords. They were developed by the […]
7th July 2026
(13 – 31 July 2026) We’re carrying out routine valuation surveys in some of our homes between Monday 13 July and Friday 31 July 2026. We’ve asked independent surveyors, Jones Lang LaSalle (JLL), to visit some homes in our neighbourhoods. These surveys help make sure our homes are valued correctly and are part of the […]
© Two Rivers Housing 2026
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